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Chapter 2 - The Mask Falls

"This is exactly why you don't give the cleaning staff too much leeway," Karla whispered to Patricia, her voice laced with a cruel, casual disdain. "They start thinking they own the place."

Ethan’s eyes snapped up, piercing through Karla with a frost so sudden and absolute that the air between them seemed to drop ten degrees.

Patricia, still staring at her computer screen where the system had finally flashed the high-level security clearance attached to Suite 904, frantically nudged Karla’s elbow. But Karla was far too wrapped up in her own arrogance to notice her colleague’s sudden, terrified pallor.

"Excuse me?" Ethan said. His voice wasn't loud. It didn't need to be. It possessed the deep, resonant authority of a man who was used to steering boardrooms of hundreds without ever shouting.

Karla straightened her beige blazer, forcing a synthetic, condescending smile. "I was just telling my associate that our housekeeping staff shouldn't be interfering with front-desk procedures, sir. We have protocols. If Lupita spent as much time finishing her floor rotation as she does meddling in guest affairs, she’d actually earn her paycheck."

Lupita stopped dead in her tracks, holding the crystal vase gently against her chest. She lowered her head, a soft, accustomed shame dimming her warm eyes. She had worked at the Grand Regent for nine years, quietly dusting off the arrogance of privileged guests and entitled supervisors, swallowing her dignity so she could pay for her grandson’s insulin.

"Her name is Lupita," Ethan said, taking a single, measured step closer to the marble counter. Lily stirred on his shoulder, letting out a faint sigh, and Ethan gently rested his hand against the back of her head, soothing her back into sleep before looking back at Karla. "And she was the only person behind this desk who saw two human beings instead of an inconvenience."

"Sir, there’s no need to take an attitude," Karla sneered, crossing her arms. "You received your room key. Patricia found your reservation. You can take your daughter upstairs now. We have actual VIPs arriving for the Vance Hospitality Gala in thirty minutes."

"Karla, stop," Patricia squeaked, her voice trembling violently. She was staring at the guest profile that had just populated on her terminal.

Across the top of the monitor, highlighted in bright, flashing gold text reserved exclusively for the company’s founder and majority shareholder, was a single line:

VANCE, ETHAN — CHAIRMAN & CHIEF EXECUTIVE OFFICER [FULL ACCESS / DO NOT DISCLOSE]

Below it was a small headshot of Ethan taken four years prior—clean-shaven, wearing a tailored Italian suit, standing alongside his late wife, Sarah, at the opening of the hotel's grand terrace.

Patricia’s hand flew to her mouth. Her knees buckled so severely she had to grip the edge of the marble desk to keep from falling.

"Karla... shut up," Patricia whispered, her face turned the color of chalk. "Shut up right now."

"Why should I shut up?" Karla barked, annoyed. "He’s standing here lecturing us over a maid who doesn't know her place—"

"He is Vance," Patricia choked out.

The front desk went dead silent.

The ambient music playing through the lobby speakers seemed to fade into a dull, surreal buzz.

Karla blinked, her cold smile freezing in place. "What?"

"Ethan Vance," Patricia whimpered, pointing a shaking finger at the screen. "The Chairman. The owner of the hotel."

Karla’s eyes darted from the monitor to the man standing in front of her. She took in the faded leather jacket, the scuffed boots, the tired eyes, and the stubble—and then, finally, the quiet, terrifying stillness of his posture.

The realization hit her like a physical blow. The air rushed out of her lungs. Her arms dropped limply to her sides, her confidence shattering into a thousand irrecoverable pieces.

"Mr... Mr. Vance," Karla stammered, her throat so dry she could barely form the syllables. "I... I had no idea... the jacket... you didn't mention..."

"That I owned the building?" Ethan asked softly. "Should I need to own the building to be treated with basic human decency, Karla?"

Before Karla could answer, the double glass doors of the executive elevator slid open, and a man in a sharply tailored tuxedo stepped out, adjusting his platinum cufflinks. It was Richard Sterling, the General Manager of the Grand Regent Chicago.

"Patricia, Karla," Sterling announced loudly, walking toward the desk with an air of smooth, unbothered superiority. "Has the limousine for the regional directors arrived yet? I want everything pristine before Mr. Vance’s executive team lands from Denver. If there are any homeless wandering into the lobby again, have security clear them out immediately."

Sterling paused, finally noticing the tall man standing by the desk holding a sleeping child and a bouquet of roses.

May you like

Sterling sneered slightly, rolling his eyes. "Case in point. Ladies, why is this man still standing in my lobby?"

Ethan turned around slowly to face his General Manager.

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